Shipping policy

Shipping Policy

At The Platform HQ, we handle all orders in-house, ensuring each product is crafted and packed with care. Below are the details on our shipping options and processing times:

Processing Time

• Orders are typically processed within 1-2 business days.
• You'll receive a confirmation email once your order has shipped.

Shipping Options

• Standard Shipping: We offer free standard shipping promotions from time to time. During these promotions, your order will be shipped via USPS Economy, with an estimated delivery of 5-8 business days.
• Flat Rate Shipping: For orders outside of free shipping promotions, a flat $5 shipping fee applies for USPS Economy (5-8 business days).
• Expedited Shipping: Faster shipping options are available at checkout. Estimated delivery timelines for these services will be displayed when you choose your shipping method.

Shipping Times

• Economy Shipping: 5-8 business days (estimated)
• Expedited Options: Delivery times vary, and estimated timelines are shown at checkout.

Please note that these are estimated delivery times provided by USPS and other carriers and may vary due to factors beyond our control, such as weather or carrier delays.